![]() ![]() Much of Salesforce's rhetoric over subsequent months, however, seemed to align well with Slack's existing plans namely devising a means to replace email entirely in light of a longstanding antagonism to the legacy system. There were fears in December that Salesforce muscling its way into operations would spell the end for Slack as we knew it. With late-2020 stagnation firmly in the rearview mirror, this is the sort of momentum Salesforce hopes to build on, as it eyes up expanding on cross-business collaboration and undergoing a fundamental rewiring of the nature of work. ![]() The CRM giant will also have been buoyed by a 36% surge in year-on-year revenue for the first quarter of the year, with Slack adding 13,000 more paid customers too, taking its total to 169,000. With US antitrust regulators clearing the $27.7 billion deal this week – one of the biggest acquisitions in tech history – Salesforce is now free to position Slack as a much stronger challenger. Slack has long been one of the biggest names on the scene, although its early dominance was dwarfed by the emergence of Teams, which surged in popularity thanks to its capacity to tap into the ubiquity of Microsoft products. ![]()
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